At Nuckollsus, we offer convenient shipping services to ensure that your items are delivered promptly and safely. If you have any questions about shipping, here are our shipping terms.

1. Shipping Range

1.1 Domestic Shipping: We provide nationwide shipping services to ensure that the items can be delivered to your designated address.

1.2 International Shipping: We also provide international shipping services. Please select the specific countries and regions that can be delivered during checkout, and the relevant fees will be calculated based on your delivery address.

2. Shipping costs

2.1 Shipping cost calculation: The shipping cost is based on your delivery address. During checkout, the system will automatically calculate and display the shipping cost for you.

2.2 Free shipping: We may provide free shipping activities from time to time. The conditions and scope of application of free shipping will be detailed in the event page.

3. Processing Time

3.1 Order Processing Time: After you complete your order, we will process your order as quickly as possible. Usually, the order will be processed and ready for shipment within 1-3 business days. In special cases, the processing time may be delayed.

4. Order Tracking

4.1 Tracking Information: Once your order is shipped, we will provide you with a logistics tracking number. You can check the shipping status of your order through our official website or the official website of the logistics company.

4.2 Delays or Problems: If there are delays or shipping issues with your order, please contact our customer support team immediately. We will do our best to help you resolve the issue and work with the logistics company to resolve any problems that arise during the shipping process.

5. Receiving

5.1 Shipping Address: Please make sure you provide an accurate shipping address, including street, city, postal code and contact number. We are not responsible for delivery delays or losses caused by providing incorrect or incomplete address information.

5.2 Signing for goods: Upon receiving the goods, please carefully check whether the packaging is intact. If you find that the packaging is damaged or the goods are defective, please contact us immediately and keep photos of the goods and packaging for further processing.

6. Force majeure

6.1 Force majeure: In the case of force majeure (such as natural disasters, wars, strikes, etc.), transportation may be affected. We are not responsible for transportation delays or losses caused by these factors.

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